Vraag en antwoord

General
How does the language setting work?

The Webtool is available in three languages: Dutch, English and German. The SAQs are also available in French and Norwegian. You can switch languages ​​at any time via the flag at the top right of the page.

When creating a questionnaire, you can set a default language. The respondents will then see the questionnaire in the chosen language as standard. But they can also change the language via the flag.

How do I convert my trial subscription to a paid subscription?

When you are logged in, you can go to the My account page via My environment. With the details of your subscription there is a link Convert subscription. You can then choose a paid plan.

When your trial subscription has expired, you will receive a notification with login. You can also convert your subscription via this notification. If this does not work, please contact us via klantenservice@nen.nl.

My (trial)subscription has expired. Have my created questionnaires and results been deleted?

No. When you convert your subscription to a paid subscription, you can view all information again.

What is the difference between the SAQ Compact and SAQ Extended?

SAQ Compact is a short, simple questionnaire that is suitable for all employees in an organization. This questionnaire is especially suitable for a self-evaluation to get a general picture of the safety culture in an organization or to prepare an audit. You can see it as a kind of quick scan of the organization. This SAQ does not indicate a step, but only shows where the organization stands per theme.

SAQ Extended is an extensive questionnaire that provides a detailed picture of the safety culture in an organization. This SAQ has a score calculation with a step indication. You start a SAQ Extended on a desired step. You only answer the relevant questions for those (and underlying) steps.

For which companies is the Webtool suitable?

The webtool is suitable for any type of company within any sector. Whether you are a client or contractor, contractor, engineer or supplier, anyone can carry out the internal safety culture assessment.

For which companies is the Webtool suitable?

The web tool is suitable for any type of company within any sector. Whether you are a client or contractor, contractor, engineer or supplier, anyone can carry out the internal safety culture assessment.

Où puis-je trouver l'outil de calcul?

L'outil de calcul est disponible lors de la création d'un nouveau questionnaire. L'outil de calcul est obligatoire tant pour la SAQ Étendue que pour la SAQ Compact.

Respondenten hebben geen emailadres - hoe ga ik hiermee om?

*Let op: gebruik de onderstaande methode alleen als respondenten geen emailadres hebben! 

De Webtool Safety Culture Ladder maakt gebruik van een enquête-methodiek waarbij een emailadres verplicht is om de vragenlijst te kunnen versturen naar de respondent(en). 
Het is mogelijk om de vragenlijst te versturen naar respondenten die geen emailadres hebben. Dit vergt een aantal stappen: 

De respondent:

  •  De respondenten dient toegang te hebben (krijgen) tot het internet (via een computer of mobile device (tablet/smartphone)). 

De bedrijfsbeheerder:

  • Stap 1 - Maak de respondent(en) aan op de gebruikelijk wijze.
  • Stap 2 - Voer een 'fake'-emailadres in het format voornaam+achternaam@bedrijfsnaam.nl
  • Stap 3 - Het versturen van de uitnodiging(en) en de herrinnering(en) is door het 'fake'-emailadres niet mogelijk. Gebruik de kopieerknop van de betreffende respondent om de persoonlijke link te kopieren. 

  • Stap 4 - Deel de persoonlijke link en plak deze in een browser. 
  • Stap 5 - De respondent kan de vragenlijst op de gebruikelijke wijze invullen. 
Invitations end up in our spam box - what can I do?

Unfortunately, we cannot prevent the invitations from ending up in your spam box. The invitations are sent from a 'no-reply@safetycultureladder.nl' email and will most likely be rejected by your spam filter. Your IT department/organization can ensure that this email address is accepted.

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